Any claim must be
directed toward the Fenplast dealer who sold you the windows and/or doors. It must be joined
with a warranty certificate and the original bill or contract.
In case the
dealer who sold you the goods is no longer in business, you can reach us
Please, make sure to supply us our production number, the delivery
date and the name of the dealer, all this information is written on the warranty
certificate (if before 2004).