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Residential Service Technician /Windows and doors/Maintenance at Orléans
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Residential Service Technician /Windows and doors/Maintenance at Orléans



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[View all job offers]

Located in Orleans, Ontario, Fenex Windows and Doors is a Fenplast subsidiary specialized in exterior windows and doors sale and installation. Our company distributes the products of the Fenplast brand, a leader in the PVC products industry. Established in 1976, Fenex Windows and Doors built its reputation by consistently providing unbeatable service and top-quality products to customers.

We are currently looking for a service technician to join our team.

Working at Fenex Windows and doors means:

  • Being part of a small team in a friendly environment;
  • Working for a company where your role makes a difference;
  • Promoting quality Canadian products;
  • Participating in the overall success of a growing Canadian SME.

Benefits

  • Group insurance and an employee assistance program;
  • A manual job that offers you stability in an in-demand market;
  • The opportunity to learn and be trained in a specialized trade;
  • Daytime schedule, Monday to Friday, 40 hours/week.

Job description

The service technician is responsible for scheduling and performing services at customer sites for window and door products.

More precisely, the responsibilities are the following:

  • Receive calls and service requests from customers;
  • Coordinate and plan appointments and service schedule;
  • Ensure that you have the materials to perform service duties;
  • Order and replace window glasses;
  • Performing services and repairs in clients' homes;
  • Ensure the reception of products at the warehouse;
  • Make deliveries of products to customers;
  • Ensure safety during customer visits;
  • Be responsible for his tools and the service vehicle (daily maintenance, cleanliness)
  • Perform all other tasks related to the position.

Competencies

  • Ability to provide outstanding customer service;
  • Versatility and openness to learning;
  • Rigor and meticulousness;
  • Good organizational skills and ability to work independently.

Job requirements

  • Valid driver's license (no special class required);
  • Relevant manual experience in construction/renovation;
  • Good physical ability to lift loads;
  • Bilingualism (French and English) is an asset.

Working conditions

  • Permanent full-time position;
  • Regular trips to clients' homes in the area;
  • Competitive salary based on experience, group insurance and employee assistance program.

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