Previous warranties

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Previous warranties

Windows

The windows bought after January 1st 2004* :
Fenplast guarantees its rigid PVC profiles and the sealed units manufactured from clear or low emissivity glass (Low-E ES^© or Super HP^© type) against seal failure equiping its windows for a limited* lifetime warranty (as long as you own your home). A one-year guarantee will be given against the spontaneous breakage of the glass. The breakage should be characterized by a crack on the internal side of the sealed unit. There should not be a point of impact on the glass. The hardware was warranted for a ten years period in normal conditions of maintenance and utilization.
(version PDF)

The windows bought after January 1st 2000* :
Fenplast has warranted its PVC profiles extrusions for a period of 20 years against defects in the material or the manufacturing. The hardware was warranted for a period of 10 years against breakage under normal conditions of use and maintenance. The sealed units
made of clear glass or low-emissivity (Low-E) were warranted for a period of 15 years and
those of the Heat Mirror ® family for a period of 10 years, against the formation of condensation or dust deposits between the two panes of glass caused by a break in the sealed joint. A 1 year warranty was provided against the spontaneous breakage of the glass.

The windows bought before January 1st 2000* :
Fenplast PVC profiles were warranted for a 20 years period and the hardware for a 10 years period, under normal use and maintenance. Fenplast sealed units were warranted for a ten years against the formation of condensation or dust deposits between the two panes of glass caused by a break in the sealed joint.

Doors

Steel Doors - 2011 warranty * :
Fenplast doors were warranted, used under normal service conditions and for their intended purpose (residential use), for a period of one (1) year against any defect in parts or labour. The door, sidelite and Évolution® panels were warranted twenty (20) years against warping (exceeding 1 / 4 inch) and delaminating. Fenplast has warranted the finish of door panels and side panels painted in-factory for a period of (10) years. The warranty was applied to spontaneous flaking as well as to major and/or uneven discoloration. This warranty was transferable entirely and uniquely during the first year following the acquisition date.
(PDF version)

Sliding Doors 2011:
Refer to the windows 2004 warranty version.

* This information is provided for informational purposes only, please view the warranty you received with your purchase for details and procedures.