Protection of personal information

Protection of personal information

When you visit us online, we want your visit to be 100% secure. From this perspective, Fenplast acknowledges the importance of protecting your personal information and is concerned about protecting your privacy. This is why Fenplast has put in place internal policies and appropriate security measures to ensure that its employees and representatives respect these principles.

We collect and process certain personal information and develop databases on the people who use our Web site and or anyone who communicates with us, especially when it involves requesting information or entering a contest. In particular, we collect first and last names, mailing address, telephone numbers, e-mail address, language of communication, information on their purchases, and sometimes information on their preferences and consumer habits.

Fenplast never discloses any personal information to anyone outside its company, unless it has received consent to do so from the person concerned or it is to comply with our legal and regulatory obligations. However, this information can be communicated with internal departments or with distributors that also follow a privacy policy for personal information for the purposes of administration and management.

Fenplast retains this information for as long as it requires it. All data are kept on high-security servers, protected against access by any unauthorized person or malicious use.

As well, note that promotional contests are always subject to specific rules, which are completely described in the contest entry rules, available on our Web site or otherwise.

In accordance with the Policy on Privacy, when you use this Web site, you agree to allow Fenplast to collect your information.

If you have any questions, comments or concerns about protecting personal information, please contact Fenplast at or write to:

160, boul. de l'Industrie
Candiac, QC
J5R 1J3


Fenplast Advantages

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Fenplast has retained its place among the best managed companies in Canada.

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Liftetime Warranty

Fenplast offers a limited lifetime warranty on PVC studs and profiles, the lack of tightness of the seal of sealed units and the hardware built into its doors and windows. This warranty is fully transferable, provided that the owner of the building can provide the original contract or invoice.

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Follow our advice

We've gathered the most frequently asked questions received via e-mails, during exhibitions and over the phone and answered them here.

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Energy Star®

Always on the cutting edge of energy-saving trends, most Fenplast windows and doors are ENERGY STAR® qualified.

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