Protection of personal information

Protection of personal information

When you visit us online, we want your visit to be 100% secure. From this perspective, Fenplast acknowledges the importance of protecting your personal information and is concerned about protecting your privacy. This is why Fenplast has put in place internal policies and appropriate security measures to ensure that its employees and representatives respect these principles.

We collect and process certain personal information and develop databases on the people who use our Web site and or anyone who communicates with us, especially when it involves requesting information or entering a contest. In particular, we collect first and last names, mailing address, telephone numbers, e-mail address, language of communication, information on their purchases, and sometimes information on their preferences and consumer habits.

Fenplast never discloses any personal information to anyone outside its company, except to create personalized advertising audiences in which you will not be personally identified, or unless it has received consent to do so from the person concerned or it is to comply with our legal and regulatory obligations. However, this information can be communicated with internal departments or with distributors that also follow a privacy policy for personal information for the purposes of administration and management.

Fenplast retains this information for as long as it requires it. All data are kept on high-security servers, protected against access by any unauthorized person or malicious use.

As well, note that promotional contests are always subject to specific rules, which are completely described in the contest entry rules, available on our Web site or otherwise.

In accordance with the Policy on Privacy, when you use this Web site, you agree to allow Fenplast to collect your information.

Here is the personal information collected by Fenplast:

Collected information


Visitors to our website:
First-party cookies.

Required to access all features of our website.

Visitors to our website:
Third-party Cookies | Web analytics.

Web analytics.

Visitors to our website:
Third-party Cookies | Marketing.

Targeted advertising (Meta, Google, Programmatic, LinkedIn, Pinterest, Twitter, TikTok).

Newsletter subscription:
Email address, first name, last name, preferred language.

Sending newsletters to individuals who have subscribed to one or many newsletters.
Targeted advertising (Meta, Google, Programmatic, LinkedIn, Pinterest, Twitter, TikTok).

Contest Registration:
Email, phone, first name, last name, address.

Sending Newsletters to Prospective Fenplast Customers.
Targeted advertising (Meta, Google, Programmatic, LinkedIn, Pinterest, Twitter, TikTok).

Request through forms on our website:
Email, phone, first name, last name, address.

Contacting you to respond to your request.
Targeted advertising (Meta, Google, Programmatic, LinkedIn, Pinterest, Twitter, TikTok).
Sending Newsletters to Fenplast Customers or Potential Customers.
Transmission of information to an authorized Fenplast retailer to fulfill your request, when applicable.

Submission of a job application :
Email, phone, first name, last name, address.

Candidate pool for vacant positions.

If you have any questions, comments or concerns about the protection of personal information, please contact the company's Privacy Officer:

Privacy Information Protection Officer


Fenplast Advantages

Best Managed

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Liftetime Warranty

Fenplast offers a limited lifetime warranty on PVC studs and profiles, the lack of tightness of the seal of sealed units and the hardware built into its doors and windows. This warranty is fully transferable, provided that the owner of the building can provide the original contract or invoice.

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Follow our advice

We've gathered the most frequently asked questions received via e-mails, during exhibitions and over the phone and answered them here.

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Always on the cutting edge of energy-saving trends, most Fenplast windows and doors are ENERGY STAR® qualified.

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