A lifetime waranty
Fenplast warrants PVC components on its doors and windows, sealed units and hardware for the life of the product. This warranty is fully transferable from one owner to another¹.

Product quality
Fenplast is the only manufacturer of doors and windows in Quebec using a fully integrated manufacturing process, from the design to the extrusion of PVC profiles, from the manufacture of sealed units to the final assembly. This allows us to control the quality of our products more closely. Our ENERGY STAR® certified products are among those with the highest energy efficiency (ER)².

Excellence of Fenplast Expert Dealers
Nearly 80 dealers specializing in the sale of windows and doors make up the largest network of dealers in this field in Quebec and eastern Ontario. A customer satisfaction survey reveals an overall satisfaction rate of 96% of the services offered by our Expert Dealers³.

Ongoing support
All Expert Dealers are brought annually to follow advanced training to deepen their knowledge on products and software. With Fenplast's proprietary Solumax^© software, you'll get a clear and comprehensive quote showing scaled design and energy efficiency (ER) for each product.

Delivery schedule
97% of orders are delivered on the date promised to Dealer Consultants⁴.

Irreproachable windows and doors installations
Professionalism, courtesy and cleanliness are the words most often used by customers to describe the installation services provided by Fenplast Expert Dealers, as evidenced by the average satisfaction rate of 96%⁵.

After sales service
In conjunction with Dealer Consultants, after-sales services (where applicable) are completed as soon as possible⁶.

1. Fenplast guarantees 100% PVC, sealed units and hardware for its products for the first 20 years. For complete warranty details and exclusions, see Common Warranty.
2. All performance and energy performance tables can be found in the respective tabs for each product. For industry data, refer to the Natural Resources Canada website.
3. According to the consumer satisfaction survey that provided us with an email address (nearly 2000 respondents in 2014).
4. 2014 Internal Control Statistics.
5. The average satisfaction rate of 96% for the installation is also based on the satisfaction survey.
6. Fenplast's average completion time in 2013 was 22 business days. Note that this delay is often due to the production of custom parts for a given service.