Details of our previous Fenplast warranties
Details of our warranty on insulated glass units sold separately
Details of our current warranty
Fenplast Inc. warrants its products for defects in manufacturing or materials and will replace any part found to be defective under the conditions listed on the current warranty.
You can view or download the original version of our current warranty (in effect since January 2015).
Any claim must be directed toward the Fenplast dealer who sold you the windows and/or doors. It must be joined with a warranty certificate (if before 2004) and the original bill or contract.
In case the dealer who sold you the goods is no longer in business, or you don’t want to deal with this retailer again, you should contact the distributor nearest to you, which you can locate on the Find a dealer page.
Please, make sure hat you have our production number, the delivery date and the name of the dealer, all this information is written on the original bill and/or contrac, or on the warranty certificate (if before 2004).
Fenplast offers a limited lifetime warranty on PVC studs and profiles, the lack of tightness of the seal of sealed units and the hardware built into its doors and windows. This warranty is fully transferable, provided that the owner of the building can provide the original contract or invoice.
We've gathered the most frequently asked questions received via e-mails, during exhibitions and over the phone and answered them here.
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