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I need to submit a customer service claim, how should I proceed?

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[All Tips]

I need to submit a customer service claim, how should I proceed?

[Previous]     [Next]    


[All Tips]

Any claim must be directed toward the Fenplast dealer who sold you the windows and/or doors. It must be joined with a warranty certificate (if before 2004) and the original bill or contract.

In case the dealer who sold you the goods is no longer in business, or you don’t want to deal with this retailer again, you should contact the distributor nearest to you, which you can locate on the Find a desler page.

Please, make sure hat you have our production number, the delivery date and the name of the dealer, all this information is written on the original bill and/or contrac, or on the warranty certificate (if before 2004).

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